Privacy Policy

GlobusUK

At GlobusUK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.globuscastorsuk.com or interact with our services.

1. Information We Collect

Personal Information You Provide: When you fill out our contact form, we collect personal information such as your name, email address, and phone number. This information is voluntarily provided by you when you contact us or inquire about our products.
Automatically Collected Information: We do not actively use or process any automatically collected information, such as IP addresses, browser types, or browsing behavior. However, our website is hosted on the Wix platform, which may collect this information for website performance, security, and analytics purposes. This data is managed by Wix and used to improve website functionality and ensure a smooth browsing experience.

2. How We Use Your Information

To Provide and Improve Our Services: We use the information you provide to respond to inquiries, fulfill orders, and improve your experience with our website. Automatically collected data, if collected by Wix, is used solely by Wix for improving site performance and security.
Analytics and Website Optimization: We do not actively use analytics or other data from cookies, but Wix may use cookies and third-party tools (such as Wix Analytics) to analyze website traffic and understand how users interact with our site.

3. Legal Basis for Data Processing

Under GDPR, we process your personal data based on the following legal grounds:

Consent: When you voluntarily submit personal information through our contact form.
Contract: When processing your information is necessary to fulfill orders or provide services you’ve requested.
Legitimate Interests: We may process your data to improve our website and business operations.

4. Cookies

Cookies are small data files stored on your device when you visit our website. We use the following types of cookies:

Essential Cookies: These are necessary for the website to function properly, such as enabling you to fill out contact forms.
Analytics Cookies: We do not actively use analytics cookies, but Wix may use them to track how visitors interact with the site and improve functionality (e.g., which pages are most popular).

You can control the use of cookies through your browser settings or decline non-essential cookies using the cookie banner on our website. Please note that declining cookies may affect your experience on our site.

5. Third-Party Services

We may share your information with third-party service providers to assist with payment processing, website hosting, and analytics. These third-party services comply with applicable privacy regulations and are required to protect your data.

Examples of third-party services:

Wix Analytics: For website traffic analysis.
Payment Processors (if applicable): Such as PayPal or Stripe, for handling payments.

6. Data Retention

We will retain your personal data, such as contact information, for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include responding to inquiries or fulfilling orders. We will keep hold of your contact information until we close the business, unless a longer retention period is required by law.

7. Data Security

We are committed to safeguarding your personal information. We use secure systems and follow industry best practices to ensure your data is protected against unauthorized access, alteration, or disclosure.

8. Your Rights

As a user of our website, you have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request the deletion of your data, unless we are required by law to retain it.

If you would like to exercise any of these rights, please contact us at globuscastorsuk@gmail.com.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review this page regularly to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

GlobusUK
Email: globuscastorsuk@gmail.com
Website: www.globuscastorsuk.com